Terms and Conditions.
1. Prices are per room per night and include breakfast and all taxes.
2. Payment:
Reservations should be paid in advance unless otherwise agreed in writing by the management.
3. Cancellation policy:
As we are a small, privately-run establishment we prefer to have 100% security that customers do not forfeit their reservation, we feel it would not be fair to potential customers to decline availability and then have reserved guests not turn up.
Guests may cancel or amend any reservation 5 days before the date of arrival and no charge will be taken, any monies already paid will be returned via paypal as soon as possible less any charges incurred by ourselves in the receipt or return of the payment. If the cancellation or amendment is after this time, the first night or 50% of the total reservation amount is taken, whichever is higher. For reservations with multiple rooms this applies to each room. Please also note all cancellations or modifications must be made in writing, either by fax or email. Verbal cancellations over the telephone will NOT be accepted.
4. Check-in / Check-out:
Check-in time is any time from 14:00pm on the date of arrival. Earlier check-in can be arranged if your reserved room is not occupied on the night before your arrival, feel free to ask. Check-out time on the date of departure is 12:00pm (mid-day). If the room is not vacated by this time, the customer may be subject to another night’s charge.
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5. Conduct:
Clients and guests are asked to respect the cleanliness and peaceful atmosphere of Yab Yum, the management reserves the right to eject any guests or clients found to be conducting themselves disrespectfully or inappropriately.
Clients and guests are responsible for the behaviour of any visitors they bring on-site and in particular for the orderly conduct of said guests and in ensuring that no noise or nuisance is caused either to the management or to other guests or clients. Only registered guests are permitted lodgings, any visitor remaining after midnight must register and pay the full room tariff.
Please note that we have a strict no-noise policy between the hours of 10pm and 10am and we also have a no-drugs policy, anyone found with any illegal substances will be asked to leave immediately with no refund and no prior warning.
All breakages and any damage to Yab Yum property beyond normal wear and tear must be paid for as billed by the management.
Yabyum Resorts India Ltd. will not be held responsible for the loss or theft of any personal effects. We also warn our guests not to submit delicate articles to the laundry service as this is undertaken in the traditional style of handwashing against stone surfaces.
We must stress that Yab Yum has on-site security and is a friendly, restful place and our terms and conditions are meant purely to ensure this continues and that the resort remains in business!
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